
Kicking off our list is Connecteam’s all-in-one plumbing employee management app. It has all the tools you need to manage your team and streamline your daily operations easily and efficiently from anywhere. Whether it’s communication, task management, job scheduling, or time tracking, Connecteam allows you to handpick the feature set(s) you need.
Let’s dive into some key features that help optimize and simplify the way you manage your plumbing business:
GPS time tracking
Have your techs clock in and out from shifts or jobs with a single tap. This allows you to accurately track each employee’s work hours and time spent on specific jobs or clients. The GPS time clock furthermore enables you to ensure your team is exactly where they need to be while on the clock.
Scheduling & dispatching
With a robust scheduler, you can easily plan and distribute your techs according to their availability and qualifications. Assign jobs in a click, use recurring templates, or post open shifts for employees to claim. Include shift information such as time, location, tasks, additional notes, and more to enhance consistency among technicians.
Forms & checklists
Make all checklists, forms, and reports digital so they can be completed while in the field. Gain feedback from summary reports, daily logs, incident reports, equipment checklists, and more on the go so you can make smarter business decisions.
Task management
Avoid back-and-forth phone calls with a dedicated task management app so you can delegate tasks and get notified in real time of their progress. Include all information like task descriptions, images and files, and due dates, giving your techs everything they need to complete the job.
Knowledge base
All helpful information should be available on your employee’s phones, like installation tutorials and equipment manuals. Connecteam’s knowledge base allows you to create, organize, and share all your company knowledge in one centralized and fully accessible digital library.
In-app chat
It includes valuable communication tools that enable you to keep everyone on the same page. With the in-app chat, you can instantly communicate with your team in secure 1:1, group, and company-wide chats. This enhances collaboration wherever your team members are working.
Employee directory
Connecteam’s digital phonebook lets you and your team easily find and contact co-workers and external work contacts, such as clients, directly through the app. So there’s no need to first save the contact information to your mobile phone.