Assisted living software helps senior living facilities manage their day-to-day operations and improve their quality of care. We review our 6 best picks of 2023.
Assisted living facilities are essential in providing quality long-term care and support to seniors and individuals with disabilities. However, managing the day-to-day operations of an assisted living facility can be a daunting task. Community managers face numerous challenges, including scheduling staff, managing medication, ensuring resident safety, and complying with regulatory requirements.
These challenges can lead to inefficiencies, errors, and increased costs. Luckily, though, assisted living software can streamline operations, automate time-consuming manual tasks, and improve the quality of care. These tools have been growing in popularity and are becoming so essential to providing long-term care that the assisted living software market is expected to reach $396.41 million by 2025.
Read on to learn more about how you can benefit from assisted living software and see our top picks for 2023.
If you don’t have the time to read through our research, jump down to our quick comparison table.
Our Top Picks
Best all-in-one assisted living software
Good for resident information management
Good for asset management
What to Look For in a Assisted Living Software Tool
Assisted living software is designed to help the staff of senior living communities manage their day-to-day operations, including resident care, medication management, staff scheduling, and billing. When choosing assisted living software, there are several key features to consider:
- Resident care management: The software should have a comprehensive, cloud-based care management module to track resident health, appointments, and care plans. This feature should allow staff to quickly and easily document medical information, including residents’ vitals, health updates, and medications.
- Medication management: Good assisted living software includes a medication management system that simplifies medication administration by automating dispensing and tracking. It should also include alerts and reminders for missed doses or potential medication interactions.
- Staff scheduling: A staff scheduling module helps ensure adequate staff coverage at all times. It should enable senior living operators to create and publish schedules. It should also allow staff to request time off and swap shifts.
- Billing and financial management: An assisted living software should have a billing and financial management module that allows for easy invoice and payment creation and tracking. You should also be able to easily generate financial reports to help with budgeting and forecasting.
- Communication and collaboration: Your software should have communication and collaboration tools to facilitate communication between staff, residents, and families. Helpful tools include team messaging, video conferencing, and file sharing.
Connecteam offers assisted living software that includes all of these key features and more, making it a great choice for senior living facilities looking for a comprehensive solution.
The 6 Best Assisted Living Software Tools of 2023
Connecteam offers an all-in-one assisted living software solution. Its wide range of tools help you manage employees, streamline operations, and enhance communication.
Here are some of the key ways that Connecteam’s tool help improve operations, care, and collaboration in assisted living facilities:
Employee Schedule Management
Advanced employee scheduling simplifies the scheduling process, making it easier for you to manage shifts and time-off requests. Connecteam’s smart scheduler lets you quickly build recurring shifts, flag scheduling conflicts, and even attach important documents to individual shifts. This way you can ensure that employees are assigned to tasks and shifts that suit their skills and availability.
Checklists and Forms
The software offers checklists and forms that help employees streamline their workflow, reduce errors, and ensure that tasks are completed efficiently. Connecteam’s checklists are easy to use and customizable. What’s more, you can set due dates and automate reminders to ensure that nothing slips through the cracks.
Easy and Transparent Communication Tools
Connecteam provides a simple and effortless way for management to distribute important alerts, policies, and other important information to employees. With just a tap, managers can send announcements to everyone, ensuring that no one misses out. It helps create a sense of community among staff members and fosters a collaborative working environment.
One of Connecteam’s standout features is its smart in-app chat, which allows staff members to communicate with each other in real time and ensure they are on the same page.
Data Analytics and Automated Reports
Connecteam provides robust data analytics and automated reports on employee performance, time and attendance, and other important metrics. This feature ensures that facility managers can monitor the activities of employees, identify areas for improvement, and make informed decisions quickly and easily.
Effective Employee Feedback
Connecteam’s software boasts a quick and easy feedback tool. With this feature, managers can easily collect feedback from employees through surveys and polls, make necessary changes, and keep employees engaged.
Comprehensive communication and feedback capabilities
Automated or customized alerts and notifications
Task management features, such as checklists, to improve workplace efficiency
Easily viewable, centralized knowledge, such as an employee schedule timeline
Smart in-app chat system
Starts at just $29/month for the first 30 users
Free 14-day trial
Free plan available
Tabula Pro is a user-friendly assisted living software. It has a resident management feature that allows users to easily create custom forms, reports, and emergency transfer sheets. Users can easily upload and store documents related to specific residents, ensuring all necessary information is accessible and organized in one place.
Tabula Pro also has a resident alert functionality, which helps staff stay informed about important events or changes related to specific residents. Users can customize alert settings to meet their facility’s unique needs.
However, reviewers often complain about Tabula’s laborious design, especially when it comes to installing and updating the system. Users have also reported issues with staff training records, which may delay onboarding and negatively impact the quality of care given to residents.
- Staff scheduling, payroll, and training
- Comprehensive documentation of resident information
- Templates for certifications and presentations
- Centralized information, including external documents
- Resident alerts
- Difficulty implementing updates
- New users may require some practice in operating the system, which can be a barrier to adoption and use
Contact vendor for price
Free Plan: No
TheWorxHub is an assisted living tool with a number of features. It includes an asset tracking feature that allows users to easily manage assets within the facility and track whether they are in good working condition.
The software also includes predictive and preventative maintenance features. These tools use data analytics to predict when equipment will likely fail and schedule maintenance before it happens.
TheWorxHub also has task and work order tracking functionalities.
Unfortunately, the platform’s data insights and reporting tools are difficult to use, making it a less comprehensive tool than others on this list. It also lacks certain capabilities on its mobile version, making it hard for staff to complete tasks and find the right information if they’re not near a computer.
- Integrations with other applications
- Maintenance scheduling
- Asset tracking
- Intuitive interface
- Software is designed specifically to meet the needs of senior living communities
- Reporting and data analysis features are clunky
- Limited mobile features
Contact vendor for price
Free Plan: No
ECP’s assisted living software helps users manage various aspects of assisted living communities. The admissions management feature allows staff to easily edit and track all incoming admissions, from pre-admission inquiries to final move-in.
ECP’s care management tool is good for creating and maintaining individual service plans for residents. It offers detailed information on their care requirements, preferences, and progress.
The medication history feature of ECP enables staff to track residents’ medication usage. As a result, users can administer medicine on time and record any changes. Employers can also track and manage staff schedules, hours, and performance.
A big problem with this software is that users report it freezing and crashing often. This may result in lost information and security issues. It is also not beginner-friendly and can be hard for all staff members to navigate effectively.
- Time tracking system
- Staff management feature
- Excel and CSV file exporting
- Eliminates the need to calculate employee hours manually
- Automatically detects a task’s date, location, and time
- The application is prone to slowing down
- It’s not user friendly
$2000 (one-time fee)
Free Plan: No
ALIS is an assisted living software that helps facility leaders manage their sales pipelines by tracking potential residents and their preferences.
Its event and activities management tools make it easy to schedule events, send out invitations, and track RSVPs. It also offers a variety of activity suggestions. Staff members can document community incidents, including falls, injuries, and other health-related issues.
One con of this software is that its knowledge base can be disorganized. Specifically, some users find it hard to search for and find information such as resident names and health concerns. Additionally, the app can become glitchy after it updates, which may cause disturbances in a facility’s operations.
- Visual sales pipeline
- Event management feature
- Incident documentation
- Lead management reminders
- Customizable features to improve sales pipeline
- Activity suggestions
- Hard to find important resident information
- Glitchiness after updating
Starts at $8/month
Free Plan: No
AL Advantage assisted living software has several features that make it an effective tool for managing collaborative tasks involved in senior care.
AL Advantage allows caregivers to enter all relevant information about a patient’s care and medical history. The software also provides nurse-designed charting tools that allow caregivers to monitor and track a patient’s vital signs and medication schedule.
However, AL Advantage may cause issues for facilities that don’t have a constant, stable internet connection. Going offline even for a few minutes may cause users to lose information that hasn’t been saved. While it is user-friendly, it is also lacking in important modern features such as assessment verification and automated scheduling.
- One-time data entry
- State-specific compliance tools
- Nurse-designed charting functionality
- Bathing and laundry management
- Any user can easily view all team files
- Requires very stable internet connection
- Basic features
Starts at $7/user/month
Free Plan: Yes
Compare the Best Assisted Living Software Tools
What Is Assisted Living Software?
Assisted living software is a type of technology used by facilities that provide care for seniors and individuals with disabilities. It helps caregivers manage and monitor various aspects of their residents’ care, such as medication schedules, vital signs, and daily activities.
This software streamlines operations, enhances communication, and ensures compliance with regulatory requirements. It may include modules for resident profiles, staff scheduling, billing, reporting, and family engagement.
With the right senior living software, facilities can improve their quality of care, increase efficiency, and reduce errors and risks. It can also enable families to stay informed and involved in their loved one’s care.
The Benefits of Assisted Living Software
Assisted living software has numerous advantages for both residents and caregivers, including better relationships with residents and their families, plus improved performance and profitability.
Efficient Care Management
Assisted living software helps caregivers manage their residents’ care more efficiently. It provides a central platform to manage medication schedules, monitor vital signs, and track residents’ daily activities. Facility staff can access shared information easily, reducing the likelihood of errors and enhancing communication between caregivers.
Assisted living facilities are subject to strict regulatory requirements. Failure to comply with these requirements can lead to penalties and legal issues. Senior living management solutions help facilities comply with regulations by providing features such as electronic health medical administration records, documentation management, and audit trails.
Enhanced Family Engagement
Family members are often concerned about their loved ones in assisted living facilities. Assisted living management solutions provide families with real-time updates on family members’ care, including medication schedules, vital signs, and daily activities.
Assisted living facility management software streamlines operations by providing resident profiles, staff scheduling, billing, reporting, and task tracking modules. This automation and knowledge organization enables caregivers to focus on providing quality care to residents rather than administrative responsibilities.
Assisted living software can automate routine tasks like medication reminders, meal planning, and appointment scheduling, reducing the need for staff and improving efficiency.
The software can also track resident health data, allowing for early intervention and prevention of costly medical issues. As a result, assisted living software can lead to significant cost savings in the long run.
How Much Does Assisted Living Software Cost?
Assisted living software typically involves a subscription-based pricing model. Fees are based on the number of users and the features included. Prices can range from $2 to $200 per user per month, depending on the software’s functionality, customization options, and customer support.
Some senior living software providers may charge additional fees for implementation, training, or customization services. Others may offer discounts for annual subscriptions or multi-year contracts.
Connecteam’s assisted living software is affordable for any kind of facility. Notably, it offers a free small business plan for up to 10 users, which is a significant differentiating factor. Paid plans start at just $29 per month.
It’s important to note that while the price is an important factor, it should not be the sole deciding factor in selecting an assisted living software provider. Be sure to consider the software’s features, ease of use, customer support, and compatibility with existing systems.
What are the key features to look for when selecting assisted living software?
The key features to look for when selecting assisted living software include resident management, medication management, staff scheduling, family communication, and financial management. Other important factors include the platform’s ease of use, customer support, and data security.
Connecteam offers all these features and many other perks at just $29 for your team.
How can assisted living software improve the quality of care provided to residents?
Assisted living software can improve the quality of care provided to residents by automating routine tasks, such as medication reminders and scheduling appointments. It can also enhance communication between staff members, residents, and families, ensuring everyone is on the same page regarding care needs and preferences.
What are some potential drawbacks of using assisted living software?
Some potential drawbacks of using assisted living software include the cost of implementation and maintenance, the need for staff training and support, and the potential for technical glitches or downtime.
The Bottom Line On Assisted Living Software Tool
Assisted living software can significantly improve resident satisfaction and streamline administrative tasks for staff members. It can assist with resident care management, medication, staff scheduling, family communication, and financial management in a centralized location.
A good assisted living software solution can automate routine tasks, improve communication, and provide real-time data for better decision-making.
Connecteam is an excellent choice for assisted living software. It offers a user-friendly interface, robust features, and reliable customer support. Plus, its mobile-first approach makes it easy for staff members to access critical information and complete tasks on the go.