Connecteam is the best operations management software and offers a wide range of tools for managing your entire business. Teams with non-desk workers in particular will find it useful for managing field workers and multiple locations.
Let’s take a closer look at what Connecteam can offer.
Feature-rich task management—built right into employee schedules
The key to good operations management is for everybody to know what they need to do, when they need to do it. Connecteam allows you to create checklists on the fly, or duplicate them from past projects or shifts and share them with your team. Not only does this help keep workers on task, but it also makes it easy for you to check employees’ progress from anywhere with the mobile app.
Detailed descriptions help give tasks more context, while due dates and subtasks help you break down complex projects into manageable steps.
Digital reports and forms save time and money
Most field work involves multiple forms for safety, compliance, customer service and satisfaction, and more. Connecteam allows you to digitize all your workflows, so you can send and receive reports, forms, and requests from your employees, no matter where they are.
With Connecteam’s digital forms, you can collect digital signatures. This allows workers and managers to easily sign off on important documents, like job site and safety inspections and start- or end-of-shift reports. Reminders ensure important forms are never missed.
Keep teams aligned with chat and updates
Great productivity and effective communications go hand in hand. Connecteam offers a number of ways to keep your employees aligned and in the loop. You can create secure group chats or one-on-one conversations with just a click, and share messages, audio and video recordings, documents and attachments, and more.
Managers have full control over which employees can message each other. You can manage permissions on an individual basis, for whole teams, or by using Connecteam’s Smart Groups feature. This allows you to define rules like, “All employees hired within the last 3 months,” and then create chats and apply permissions for those employees.
Updates provide a simple way to send out messages to groups or the whole company, and employees can respond with comments, support, and questions.
Everything is stored securely in the cloud, and never on employee devices. Conversations can’t be saved or exported outside the app, and when employees leave the company, they automatically lose access.
Streamline scheduling and track attendance and job progress
Connecteam includes a robust time-clock feature that’s simple to use and accurate down to the second. Connect shifts to specific tasks, projects, or clients, so you always know who’s working on what. Time-tracking is also GPS-enabled, so managers can ensure workers are at the right location in real time. Of course, when employees are clocked out, their location information remains completely private.
Creating schedules with Connecteam is easy, thanks to drag and drop scheduling, templates, and recurring shifts. Not only does this streamline payroll, but it also makes it easier to guarantee shift coverage and comply with federal and local laws. With your approval, employees can even swap shifts when necessary, and automated shift reminders help prevent no-shows.
Maintain a skilled and knowledgeable workforce
Proper training is essential for an operationally sound and productive workforce. Connecteam enables you to create employee training courses with ease, using existing documents, PDF files, videos, and even your company website. Test learning and retention with skills, track progress and employee success, and more.
Connecteam’s knowledge base is an equally useful tool. It allows you to create a structured library of articles, policies, guidelines, instructions, and other documents for your team. It’s fully searchable, and can be accessed from anywhere using the Connecteam mobile app. All your information stays securely saved in the cloud and cannot be exported or saved without your permission.
And much more!
Connecteam is an all-in-one team management solution. In addition to all the tools necessary for operational excellence, you’ll also enjoy outstanding customer service, tools for HR and payroll, support for surveys and company events, and much more.